When will my order ship?
Please allow 2-3 business days for your order to be shipped. Tracking information will be sent to the email you placed your order with. Delivery dates are not guaranteed unless otherwise noted.'
How long will it take for my order to arrive?
Domestic orders usually arrive within 5-10 business days.
International orders usually arrive within 10-21 business days. Also not that these packages will need to pass through customs offices in your country before it can be released which can cause delays.
Please note: the prices we quote do not include any import/customs duties and tax charges applicable to your order.
WE ARE NOT RESPONSIBLE FOR ANY CUSTOMS AND/OR DUTIES & TAXES APPLIED TO YOUR ORDER.
Delivery times are only estimates and that orders may experience delays in accordance with high periods of traffic.
**FOR CURRENT PRE ORDER: Note: This is a limited edition, PRE-SALE item. All products will be available from March 2nd to March 16th. All orders are estimated to be shipped in early April.**
I ordered an item listed as “pre-order.” When will it arrive?
Pre-ordered items are not available to ship at the time of purchase. Shipping timelines on pre-orders are detailed in the product description, as well as in your confirmation email. Note that unless otherwise noted, any order that includes a pre-order item will not ship until all items are available.
Please check the details in the product description on when pre-order items will ship. Shipping and delivery dates on these items are not guaranteed, unless otherwise noted.
Anything else I should know about pre-orders?
Yes! If you do place a pre-order from our store, please note the following:
- Payment is charged immediately at checkout.
- If you are ordering a pre-order item with an in-stock item, unless otherwise noted, your order will ship when the pre-order item becomes available.
- Pre-order timelines vary based on product. Please refer to the product description for estimates on when the item you’re ordering is intended to ship.
- The date listed on the product page is an estimation based on details from the merchandise provider and can vary depending upon demand.
- Details regarding delays are communicated when information is provided by the vendor. If an update has not been provided, we don’t have the information readily available yet.
Shipping and delivery dates on these items are not guaranteed, unless otherwise noted.
While we make every effort to communicate accurate delivery estimates around your orders, unanticipated production delays for pre-order and limited edition items do happen. If an item in your order has been affected by a production delay, we will notify you via email as soon as possible.